- Tickets must be booked online prior to your visit; we may refuse entry to the Estate if tickets have not been purchased in advance and there is not availability.
- Car parking must be booked online prior to your visit to guarantee availability.
- Essential Carer Tickets: one carer is admitted free of charge per booking. We ask you to kindly supply a valid proof of entitlement on arrival at the Ticket Office at the Main Entrance on the day. Please book your Essential Carer Ticket in advance to help us manage capacity. If you require more than one carer ticket for two-to-one support, please contact Castle Howard's Ticket Office: sales@castlehoward.co.uk
- Tickets are non-transferable and non-refundable unless ticketing insurance is purchased via the SeeTickets website. You can add tickets to your booking or change the date of your visit in the SeeTickets Customer Service portal.
- Your email booking confirmation or booking reference must be presented at the Ticket Office on arrival, along with a valid affiliate or membership card or ticket, and car parking confirmation when applicable.
- We are committed to keeping your personal information secure. We will never use it without your permission or share it with other organisations for marketing purposes.
- We will use your email address data, with your consent, to send you updates via email about what's on at Castle Howard, news or offers.
- We reserve the right to cancel events last minute with no notice if advised by higher bodies.
- For more information, please visit our website at www.castlehoward.co.uk.
- Please note we are only able to provide information and guidance on the legal 14 allergens, we are unable to guarantee an absence of all other ingredients.
- Due to the open plan nature of our kitchens we are unable to guarantee a complete absence of the legal 14 allergens.
- Please inform us of any food allergies or dietary requirements at the point of booking using the free text box, failure to do so might mean we are unable to cater for you on the day of your booking.
- We have a 15 minute grace period. Please contact us if you are running later than 15 minutes after your booked time.
